The survey is conducted every two years. The 2010 survey was conducted electronically to over 900 trainees who were identified from the EMQUAL database. 215 trainees responded which is a 24 percent response.
The survey is conducted as part of EMQUAL’s goal to be recognised as a High Performing ITO, and meets the stated objectives in the ITOs’ Strategic and Business plans. The results of the survey indicate just one aspect of EMQUAL performance – to industry trainees.
The report provides an analysis of ‘things that are working well or not so well’, and identifies some key changes that may be required to meet trainee expectations.
As well as results from the survey, EMQUAL needs to take account of ‘environmental’ concerns, which include pressure on key industry stakeholders through tighter financial management, increased expectations, and changing requirements from TEC and NZQA.
Key Findings
90% of trainees feel current training programmes meet their training needs. Training was up to date and able to be done at a good pace.
94% of trainees responded positively to knowing how the training and qualifications relate to each other
67% are satisfied with EMQUAL overall, 29% are neutral, with only 3% being dissatisfied
Overall rating for the quality of EMQUAL products and services was positive, with 69% good or excellent, 24% adequate and 7% poor or unacceptable
EMQUAL training and assessment processes were rated excellent or very good by 75%
The assessment system is thorough and comprehensive and a good chance to demonstrate your skills
66% have confidence that EMQUAL can deliver the products and services required
Areas for Improvement
More frequent and focussed visits to trainees
Quicker responses to enquiries
Improved website
Simplified and streamlined administrative system
Continued improvement on workplace training materials
Summary
While this survey was conducted electronically, it reinforces the results of previous surveys in showing that EMQUAL continues to look to improve its products and services; and in the overall high rating of satisfaction from trainees.
EMQUAL would like to thank all those who took part in the survey.
The winner of the Mystery Weekend was Rob Chappell.
CHANGES TO SUBSIDIES AND LEVIES
EMQUAL has changed its policy on subsidies and levies. For further information on these changes please click here.
REVIEW OF EMQUAL QUALIFICATIONS
EMQUAL is currently working with industry to review a number of qualifications.
We are currently in the process of consulting with wider industry.
Those that have been given the opportunity to provide feedback are listed below:
Airport
Auckland International Airport
Christchurch International Airport
Civil Aviation Authority
Dunedin Airport
Hamilton Airport
Nelson Airport
New Plymouth Airport
New Zealand Defence Force
Palmerston North Airport
Queenstown Airport
Tauranga Airport
Wellington Airport
Industrial Emergency Response
Carter Holt Harvey
Heinz Watties
New Zealand Defence Force
New Zealand Refining Company
New Zealand Steel
Norske Skog
Silver Fern Farms
Urban
Institute of Fire Engineers
New Zealand Defence Force
New Zealand Fire Service
New Zealand Professional Fire Fighters Union
United Fire Brigades Association
Vegetation
Department of Conservation
Managers Rural Fire (all)
National Rural Fire Authority
New Zealand Forest Owners' Association
Principal Rural Fire Officers (all)
Regional Rural Fire Committees (all)
For further information on this review please contact sam@EMQUAL.org.nz.
2009 UNIT STANDARD REVIEW - COMPLETED
This year EMQUAL, in consultation with industry, reviewed a large number of unit standards from the following domains:
Generic Fire Fighting
Structural and Industrial
Vegetation
Workplace Emergency Risk Management
Workplace Fire and Emergency Response
The purpose of this review was to ensure the currency of procedures, technology, terminology, and legislation stated within the unit standards.
A total of 82 EMQUAL unit standards have been reviewed, and new versions of these standards have been published on the National Qualifications Framework.
EMQUAL is undertaking a review of the website. Trainees have been surveyed to find out what they find good on the current website and what improvements they would like and would use.
Updates to the website review will be added here.
If you would like to add any feedback for the review please email info@EMQUAL.org.nz
